Service

In our Support-Forum you can find immediately answers to most frequently asked questions.

And if you can’t find an answer there to your questions, please contact us: cs@seccua.com  

Services Link: Support Desk 

How can we help?

PC Software and Firmware

Here you can find the Seccua PC-Software and Firmware for the Virex Pro & Phoenix. You can also ensure yourself with the compatibility table, if your current soft- or firmware versions fit with the control system.

Service and Installation partner

Seccua’s authorized Service and Installation Partners (ASIs) provide local quality service for all Seccua filtration systems, whenever needed. Catch up on our training sessions and become a member of Seccua’s network!

>> Becoming a Seccua ASI Partner

Hardware Warranty

All information about the limited Seccua hardware warranty, coverage, exclusions and consumer protection laws you can find here.

>> Hardware Warranty

Warranty Registration

Simply register your products online with our warranty registration.

>> Register warranty

Get in touch with us

Ask questions, get product info., or tell us about your water challenges by completing the form below. We’ll be in touch soon. If you need immediate assistance during business hours, call us or start a live chat.

1(503)766-55515